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FASTag wrong deductions

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The FASTag Survival Handbook: Revealing the top 5 FASTag problems and solutions

Cracking the Code: Unraveling the Hidden Challenges of FASTag Imagine using FASTag for toll payments, but encountering various FASTag related challenges along the way. Faulty tags and issues at toll plazas can result in frustrating delays. Moreover, insufficient balance or FASTag recharge issues may render the tags inactive. In some cases, FASTags can get damaged and require replacement. Furthermore, incorrect vehicle details can cause discrepancies in toll transactions, and technical glitches might result in FASTag wrong deductions. Let’s dive into the top 5 FASTag problems and solutions! The curious case of toll plaza readings in FASTag problems and solutions Take charge of FASTag reading issues at toll plazas by following these steps: Ensure your FASTag account has enough balance or if there are any FASTag recharge issues and place the tag correctly on your windshield, away from metallic objects to prevent signal issues and use the designated FASTag lane. Moreover, maintain steady speed to ensure proper reading of the Tag. If you still face FASTag related challenges especially with the FASTag reader, reach out to customer support. The balance battle: Conquering FASTag balance dilemmas Tacke FASTag balance issues by keeping an eye on your account details and if your balance is running low, be sure to keep your account active with FASTag minimum balance to avoid FASTag recharge issues at the last minute. For instance, AxleTags give you low balance notifications when your FASTag account is nearing the threshold limit. Also, take a moment to review your transaction history and report any discrepancies you come across. Don’t forget to keep your contact details updated so you can receive important notifications. And lastly, stay mindful of your FASTag’s validity and make sure to renew it on time. The master key to regaining control over blacklisted FASTags If your FASTag has been blacklisted, here’s what you can do to fix the issue and get back on track. First, make sure to recharge your account with sufficient balance beforehand to avoid FASTag recharge issues, so that it doesn’t get blacklisted again while passing toll booths. Next, reach out to the customer support team and ask them about the reason for blacklisting FASTags and how to resolve it. It’s also important to update your account details and if you have any outstanding dues, clear them as soon as possible. If you believe there has been a mistake, don’t hesitate to file a complaint. In some cases, you might need to reapply for a new FASTag or request a replacement if necessary. A deep dive into the technical glitches of FASTag in FASTag problems and solutions If you encounter FASTag related challenges with any technical issues such as problems with toll payment, FASTag wrong deductions, or difficulties in tag recognition, promptly contact the customer support team of your FASTag service provider to seek immediate assistance and resolution. Ensure that you provide them with all the relevant and precise details concerning the problem, including the specific toll plaza, date and time of the transaction, error messages displayed, and any other relevant information.  It’s time to close the curtains on this conversation! There are a number of FASTag problems and solutions that need to be addressed in order to have a seamless toll experience. While factors such as defective tags, FASTag wrong deductions, inadequate balance or recharge difficulties, damaged tags, inaccurate vehicle details, and technical glitches can hinder the smooth functioning of FASTag, nevertheless, efficient solutions are available to counter these issues. AxleTags stands out as the best FASTag for commercial vehicles. With AxleTags, you can experience a hassle-free toll payment process, track your expenses efficiently, enjoy instant recharge options, receive low balance notifications, and benefit from debit adjustments for any incorrect toll deductions. Axlerate is a unified fintech platform for logistics with products including AxleTags, AxleCards, AxleDrive, AxleFinance, AxlePay, AxleDirectory and AxleMarketplace. Our solutions help to simplify toll payments, fuel purchases and fleet expenses with FASTags, prepaid cards, fuel cards, capital loans, insurance, escrow, payments, online truck booking, GPS, fleet management software and the buying and selling of commercial vehicle spare parts.

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What you need to know about FASTag wrong deductions on toll charges?

Fastag payment issues: Understanding incorrect toll charges FASTag has completely changed the way toll payments are made, it enables cashless transactions and helps to drive through toll plazas much faster. However, as with any new technology, difficulties can arise. In the event of using FASTag, users may experience account errors, technical glitches and Tag issues that need to be quickly resolved. The most common issue that arises is one of FASTag wrong deductions where incorrect toll charges are debited.  Wrongly deducted toll charges could be resulting from technical glitches, issues with ownership of vehicle or even issues with the Tag. Incorrect toll charges are quite common and can be resolved by reporting the issue to the respective authority or making a FASTag complaint online and receiving a refund for FASTag money deducted incorrectly.  What are the types of wrongly deducted toll charges? How to report FASTag wrong deductions? There are multiple ways to report wrongly deducted toll charges. One of the ways is to dial the toll free helpline number or the customer support number of the bank or other FASTag providers from where you purchased your FASTag. The number is usually imprinted on the FASTag.  Another way to address the issue is file a FASTag complaint online. You can login to the client portal or the customer dashboard and report your grievances in the section allotted for customer complaints. The complaint is usually filed with the transaction ID along with the registered vehicle number and mobile number. Every bank or FASTag provider has a specific timeline to address such issues and will keep you updated regarding the same. Can you get a refund for FASTag money deducted? A refund for FASTag money deducted at toll plazas in terms of double deduction, exempted deduction, inaccurate deduction and unnecessary deduction can be received by analyzing the claims for authenticity. The bank or FASTag provider will verify the claims and any wrongly deducted toll charges will be returned to the customer’s bank account. Let’s Wrap Up! FASTag is the most efficient way of paying tolls without the hassle of finding the exact amount of change or waiting in long lines to pass through toll plazas. However, it has its own payment issues resulting from technical glitches, account error and problems associated with the Tag. FASTag wrong deductions are quite common where double deduction, exempted deduction, inaccurate deduction and unnecessary deduction result in incorrect toll charges being debited from the owner’s bank account. A refund can be requested and initiated based on verification. Axlerate provides a unified digital logistics management platform with transportation management solutions to simplify tolls, fuel purchases, fleet expenses, loans, insurance, escrow, payments, truck booking, fleet management and the buying and selling of logistics products and services.

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