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Privacy Policy

Thank you for choosing to be part of our community at Axlerate FutureTech Pvt Ltd. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy or our practices with regards to your personal information, please contact us at [email protected]. When you visit our website www.axlerate.com, mobile application, and use our services, you trust us with your personal information. We take your privacy very seriously. In this privacy policy, we seek to explain to you in the clearest way possible what information we collect, how we use it and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this privacy policy that you do not agree with, please discontinue use of our Sites or Apps and our services. This privacy policy applies to all information collected through our website (such as www.axlerate.com), mobile application and/or any related services, sales, marketing or events (we refer to them collectively in this privacy policy as the “Services”). Please read this privacy policy carefully as it will help you make informed decisions about sharing your personal information with us.

TABLE OF CONTENTS

1. What information do we collect? 2. How do we use your information? 3. Will your information be shared with anyone? 4. Do we use cookies and other tracking technologies? 5. Do we use google maps? 6. How do we handle your social media logins? 7. How long do we keep your information? 8. How do we keep your information safe? 9. Do we collect information from minors? 10. Data breach 11. Controls for do-not-track features 12. Do we make updates to this policy? 13. How can you contact us about this policy?

1. WHAT INFORMATION DO WE COLLECT?

a) Information you provide
We collect personal information that you voluntarily provide when registering for the Services or Apps, expressing an interest in obtaining information about us or our products and services, or otherwise contacting us. The personal information that we collect depends on the context of your interactions with us and the Services or Apps, the choices you make and the products and features you use. The personal information we collect can include the following:
  • Personally Identifiable Information: We collect your name, phone number, email addresses and other similar data.
  • Account credentials: We collect passwords and similar security information used for authentication and account access.
  • Social Media Login Data: We provide you with the option to register using social media account details
All personal information that you provide to us must be true, complete and accurate, and you must notify us of any changes to such personal information. We may use your Personally Identifiable Information to verify your identity, prevent fraud or other illegal activities, promote safety and fair trading on our platform.
b) Information automatically collected
Some information such as IP address and/or browser and device characteristics is collected automatically when you visit our Services or Apps. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as:
  • IP address, browser and device characteristics
  • Operating system, referring URLs, device name.
  • Country, location, language preferences.
  • How and when you use our services and other technical information.
This information is primarily needed to maintain the security and operation of our Services or Apps, and for our internal analytics and reporting purposes. Like many businesses, we also collect information through cookies and similar technologies.
c) Information collected through our apps
We may collect information regarding your geo-location, mobile device, push notifications, and Internet Protocol Address while using our apps.
  • Geo-Location Information:We may request access or permission to and track location-based information from your mobile device, either continuously or while you are using our mobile application, to provide location-based services. If you wish to change our access or permissions, you may do so in your device’s settings.
  • Mobile Device Access: We may request access or permission to certain features from your mobile device, including your mobile device’s camera, contacts, microphone, SMS messages, social media accounts, storage, sensors, data connection, location, and other features. If you wish to change our access or permissions, you may do so in your device’s settings.
  • Mobile Device Data:We may automatically collect device information (such as your mobile device ID, model and manufacturer), operating system, version information and IP address.
  • Push Notifications:We may request to send you push notifications regarding your account or the mobile application. If you wish to opt-out from receiving these types of communications, you may turn them off in your device’s settings.
d) Information collected from other sources
We may collect limited data from public databases, marketing partners, social media platforms, and other sources. Examples of the information we receive from other sources include:
  • Social media profile information (your name, gender, birthday, email, current city, state and country, user identification numbers for your contacts, profile picture URL, and any other information that you choose to make public)
  • Marketing leads and search results and links, including paid listings (such as sponsored links).
We will inform you about the source and type of information we have collected about you within a reasonable period after obtaining the personal data.

2. HOW DO WE USE YOUR INFORMATION?

We process your information for purposes based on legitimate business interests, the fulfilment of our contract with you, compliance with our legal obligations, and/or your consent. We may use and store this information in aggregated and anonymized form so that it is not associated with individual end-users and does not include personal information. We will not use identifiable personal information without your consent We use the information we collect or receive for:
  • Account Login:If you choose to link your account with us to a third party account (such as your Google or Facebook account), we use the information you allowed us to collect from those third parties to facilitate account creation and login process.
  • Administration:We may use your personal information to send you information about changes to our terms, conditions, and policies.
  • Marketing:We and/or our third-party marketing partners may use your personal information to send you product, service and new feature information if this is in accordance with your marketing preferences. You can opt-out of our marketing emails at any time
  • Orders:We may use your information to fulfill and manage your orders, payments, returns, and exchanges made through the Services or Apps.
  • Testimonials:We post testimonials on our Services or Apps that may contain personal information. Prior to posting a testimonial, we will obtain your consent to use your name and testimonial.
  • Feedback:We may use your information to request feedback and to contact you about your use of our Services or Apps.
  • Security:We may use your information as part of our efforts to keep our Services or Apps safe and secure (for example, for fraud monitoring and prevention).
  • Communication:We may use your information in order to enable user-to-user communication with each user’s consent.
  • Legal Reasons:We may use your information if requested for legal purposes.
  • Support:We may use your information to respond to your inquiries and solve any potential issues you might have with the use of our Services.
  • Others:We may use your information for other Business Purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Services or Apps, products, marketing and your experience.

3. WILL YOUR INFORMATION BE SHARED WITH ANYONE?

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. We may process or share data on the following basis:
  • Consent:We may process your data if you have given us specific consent to use your personal information for a specific purpose.
  • Legitimate Interests:We may process your data when it is reasonably necessary to achieve our legitimate business interests.
  • Performance of a Contract:Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.
  • Legal Obligations:We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).
  • Vital Interests:We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.
More specifically, we may need to process your data or share your personal information in the following situations:
    • Vendors, Consultants and Other Third-Party Service Providers: We may share your data with third-party vendors, service providers, contractors or agents who require access to such information to perform services for us or on our behalf.
Examples include payment processing, data analysis, email delivery, hosting services, customer service and marketing efforts. We may allow selected third parties to use tracking technology on the Services or Apps, which will enable them to collect data about how you interact with the Services or Apps over time. Unless described in this Policy, we do not share, sell, rent or trade any of your information with third parties for their promotional purposes. We have contracts in place with our data processors to hold your data securely and retain it for the period we instruct.
  • Business Transfers:We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • Other Users:When you share personal information (for example, by posting comments or other content to the Services or Apps) or otherwise interact with public areas of the Services or Apps, such personal information may be viewed by all users and may be publicly distributed outside the Services or Apps.

4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

We may use cookies and similar tracking technologies to access or store information.
  • Cookies are used on some of our web pages to provide personalized content and are sent to your browser when you visit our website.
  • You can alter your browser settings to notify you when a cookie is sent, and you may choose to accept or reject it.
  • Our goal of enabling cookies is to gather and evaluate data in order to improve our service for you.

5. DO WE USE GOOGLE MAPS?

Yes, we use Google Maps for the purpose of providing better service.This website or/and mobile application uses Google Maps APIs. By using our Maps API Implementation, you agree to be bound by Google’s Terms of Service. You agree to allow us to obtain or cache your location. You may revoke your consent at any time. We use information about location in conjunction with data from other data providers.

6. HOW DO WE HANDLE YOUR SOCIAL MEDIA LOGINS?

If you choose to register or log in to our services using a social media account, we may have access to certain information about you. Our Services or Apps offer you the ability to register and login using your third party social media account details. In this case, we will receive certain information from your social media profile. The profile Information we receive may vary depending on the social media provider concerned, but will often include your name, e-mail address, friends list, profile picture as well as other information you choose to make public. We will use the information we receive only for the purposes that are described in this privacy policy or that are otherwise made clear to you on the Services or Apps. Please note that we do not control, and are not responsible for other uses of your personal information by your third party social media provider. We recommend that you review their privacy policy to understand how they collect, use and share your personal information, and how you can set your privacy preferences on their sites and apps.

7. HOW LONG DO WE KEEP YOUR INFORMATION?

We keep your information for as long as necessary to fulfill the purposes outlined in this privacy policy unless otherwise required by law (such as tax, accounting or other legal requirements). No purpose in this policy will require us keeping your personal information for longer than the period of time in which you have an account with us. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

8. HOW DO WE KEEP YOUR INFORMATION SAFE?

We aim to protect your personal information through a system of organizational and technical security measures. We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Services or Apps is at your own risk. You should only access the services within a secure environment.

9. DO WE COLLECT INFORMATION FROM MINORS?

We do not knowingly collect data from or market to children under 18 years of age. By using the Services or Apps, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services or Apps. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we have collected from children under age 18, please contact us at [email protected]

10. DATA BREACH

A privacy breach occurs when there is unauthorized access to or collection, use, disclosure or disposal of personal information. You will be notified about data breaches when Axlerate FutureTech Pvt Ltd believes you are likely to be at risk or serious harm, it will promptly investigate the matter and notify the persons.

11. CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. No uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy policy.

12. DO WE MAKE UPDATES TO THIS POLICY?

Yes, we will update this policy from time to time as required to stay compliant with relevant laws. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

13. HOW CAN YOU CONTACT US ABOUT THIS POLICY

If you have questions or comments about this policy, you may contact us by email at [email protected].
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